We thought it would be helpful to create a free tools page that you can always come to get get inspired and start improving your business. We will add to it as we develope, innovate and learn more. We recommend bookmarking it for your reference and convenience. Enjoy!

Free Tools

If you look at nothing else on this page, these are a few important tools (first 2) that you should know about. We find ourselves recommending these resources again and again, on phone calls, in emails and in blogs. We use them because they make our lives easier, and we're confident you’ll agree too.
 

bluehost-logoHow to Boost Staff-Guests Engagement at Your Hotel
One of the ways to raise the level of engagement at check in is for your engagement staff to ask probing questions on how the hotel can cater to your guests’ unique needs – do they prefer a specific floor, are they traveling on business and would like for transportation to be arranged and so on and so forth. This way, your guests would feel that you’re tailor-fitting your services to their specific needs.

Download: Top 17 Questions Staff Must Ask at Check-in 
 


bluehost-logoFree Candy Wrapper PDF Template - Perfect for Marketing
We're proud to share with you our popular Candy Wrapper PDF Template, which essentially make your guests feel like a VIP. This smart, customized candy bar label bears the name of your guest (which always WOW’s) makes an impression that is long lasting.  Simply open up the PDF, type guest’s name, print at front desk, cut out and wrap around a Hershey’s chocolate bar. We promise your guest will love it!  

Get Free: Candy Wrapper PDF template here

 


bluehost-logoGuest Cards by Expedia - Review Postcards
Are Expedia customers staying with you? Need more reviews on Expedia?Drive more reviews with this free review postcard template.  

Download: Expedia Guests Cards

 

 


bluehost-logoReminder Flyer by TripAdvisor
Need addition support asking guests for reviews? Include this free reminder flyer with your folio, during checkout. It's simply and easy to implement.

Download: Reminder Flyer

 

 


bluehost-logoDownloadable Certificates and Staff Coupons
Thank your team with a certificate.   

Download: Employee Certificate
Download: Employee Day Off Coupon
Download: Donuts Make People Smile - Happy Housekeeping Week
Download: Donuts Make People Smile - Write Your Own Message


Welcome Calls Template #WelcomeCall
To ensure your guests are happy, get in touch with them 10-15 minutes upon arrival.
Click here to download: WELCOME CALL TEMPLATE 

 

 


Google Review Link Generator

Create a direct link to your Google page to request reviews from your customers. Click here to get the link.